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Privacy policy

Last modified: Feb 21, 2013

At Americanpumpkins.com, we value the information we access and collect. You trust us with your information, and we’re serious about that responsibility. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat personal information we collect or receive. We know you care about your privacy, too, so we provide settings that allow you to control how certain information is used on Americanpumpkins.com. This policy explains our privacy practices for Americanpumpkins.com and services provided by American Pumpkins Inc.

Information collected and/or received
Americanpumpkins.com will not sell or disclose your name, email address or other personal information to third parties without your explicit consent, except as specified in this policy.

As an Americanpumpkins.com member you are required to provide a valid email address at registration and if you are a seller, then choose a username or alias that may represent your store identity on Americanpumpkins.com.

Depending on which services you choose to use, Americanpumpkins.com may require additional information, such as a shop name, billing and payment information (including billing address, telephone number, credit card, bank information), a telephone number, and/or a physical mailing address. As a shop owner if you choose to enable direct deposit, Americanpumpkins.com may require information such as your tax ID, date of birth, bank account information, credit card information and/or other proof of identification in order to verify your identity and provide this service to you. Bank and Credit card information on an account may be stored and used for both billing and payment purposes. Americanpumpkins.com may contact individual shop owners to confidentially request more information about their shops or items listed on the site, to ensure compliance with our rules.

You may optionally choose to provide your full name and other personal information (such as birthday, gender, location) to be publicly displayed in connection to your account and activity.

Your username, Americanpumpkins.com ID or alias is publicly displayed and connected to your Americanpumpkins.com activity. Other people may see your date joined, feedback, ratings, profile information, items listed for sale, item listings, and comments in community spaces.

Americanpumpkins.com automatically receives and records some information from your browser when you visit the site, such as your IP address, cookies and data about which pages you visit on the site through the use of log files provided by our third-party tracking-utility partners. This information helps us analyze and understand how the site works for members and visitors, and provide a more personalized experience for members and visitors.

Some members or visitors may connect to or register an Americanpumpkins.com account using an external third-party application, such as Facebook, or an app developed using the Americanpumpkins.com API. Americanpumpkins.com may receive some data from those connected third-party applications. Connecting your Americanpumpkins.com account to third-party applications or services is optional, and when you connect your account to an external app, you will be given the opportunity to grant permission.

Americanpumpkins.com may receive or collect information (for example: email address) about a person who is not yet a registered Americanpumpkins.com member (a “non-member”)  in connection with certain Americanpumpkins.com features, including but not limited to: a non-member subscribing to an Americanpumpkins.com newsletter, a member inviting a non-member to visit Americanpumpkins.com, a non-member engaging in a transaction, or a member sending a gift card code to a non-member. Non-member information is used only for the purpose it was originally submitted to Americanpumpkins.com. A non-member can contact Americanpumpkins.com if they do not want Americanpumpkins.com to retain their information.

Americanpumpkins.com uses the information described in this policy to provide and improve our services and products, for billing and payments, for identification and authentication purposes, to contact members or interested parties, and for general research and aggregate reporting.  

Americanpumpkins.com’s Terms of Use require all account owners to be at least 18 years of age (or have the permission and supervision of a responsible parent or legal guardian), therefore, this policy does not discuss use of our site or services by minors.

Information sharing & disclosure
We want to respect your privacy. Americanpumpkins.com will not sell or disclose your name, email address or other personal information to third parties without your explicit consent, except as specified in this policy.

Americanpumpkins.com limits access to your personal information to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

As part of the buying and selling process, Americanpumpkins.com will share information between the two members involved in the transaction. You may obtain another Americanpumpkins.com member's email address, shipping address, payment information, and/or other information. As described in Americanpumpkins.com's Terms of Use, you have a limited license to use this information only for Americanpumpkins.com-related communications or for Americanpumpkins.com-facilitated transactions. Americanpumpkins.com has not granted you a license to use the information for unsolicited commercial messages. Without express consent from that person, you must not add any Americanpumpkins.com member to your email or physical mailing list.

Americanpumpkins.com may release your personal information to a third-party in order comply with a subpoena or other similar legal procedure, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of Americanpumpkins.com's Terms of Use. We may disclose personally identifiable information to parties as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, Americanpumpkins.com may disclose name, address, country, phone number, email address and company name.

Americanpumpkins.com is affiliated with a variety of businesses and works closely with them. These businesses may offer promotions or sell items or services to you through Americanpumpkins.com services. Americanpumpkins.com may also provide services or sell products jointly with affiliated businesses. Due to the nature of our business model, when an affiliated business is associated with your transaction, we may share information that is related to such transaction with that affiliated business. Americanpumpkins.com may share aggregated demographic information with business partners.

Americanpumpkins.com employs other companies and people to perform tasks on our behalf, and we need to share your information with them to provide products and services to you. Examples include but are not limited to fulfilling orders, processing payments, handling billing disputes and collections, analyzing data, providing marketing assistance and providing customer service. Americanpumpkins.com may partner with third-party services for fraud prevention and/or identity verification.

When you a load a page on Americanpumpkins.com that has a social plug-in from a third-party site or service, such as a Like or Send button, you are also loading content from that third-party site. That site may request cookies directly from your browser. These interactions are subject to the privacy policy of the third-party site.

This policy does not apply to the practices of third parties that Americanpumpkins.com does not own or control, or individuals that Americanpumpkins.com does not employ or manage. If you provide your information to others on Americanpumpkins.com or throughout the Internet, different rules may apply to the use or disclosure of the information you provide to them. Americanpumpkins.com does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Americanpumpkins.com is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Americanpumpkins.com site. We encourage you to ask questions before you disclose your personal information to others.

Cookies are small files that we transfer to your computer's hard drive through your web browser to enable us to recognize you when you return to our website. Cookies let us identify you to provide you a personalized experience on our website. We use cookie and web beacon technology to track which pages on our sites our visitors view. Cookies and web beacons do not contain any Personal Information. Most Internet browsers permit you to erase or block cookies. Please note that if you configure your browser to remove or reject cookies, you will not be able to use the full functionality of our website.

Americanpumpkins.com may partner with third-party services who may use various tracking technologies, such as browser cookies or Flash cookies, to provide certain services or features. These technologies allow a partner to recognize your computer each time you visit Americanpumpkins.com but do not allow access to personally identifiable information from Americanpumpkins.com Americanpumpkins.com does not have access or control over these third-party technologies, and they are not covered by our privacy statement.

The security of your personal information is important to us. Your Americanpumpkins.com account information is protected by a password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services. Americanpumpkins.com encrypts sensitive information (such as credit card number) using secure socket layer technology (SSL). Americanpumpkins.com also uses technological security measures to protect your Personal Information. However, transmissions over the Internet are not completely secure, and any information you send to or through Americanpumpkins.com may be accessible by others. Americanpumpkins.com cannot guarantee our security measures.

Data retention
Americanpumpkins.com will retain your information for as long as your account is active or as needed to provide you services.  If you no longer want Americanpumpkins.com to use your information to provide you services, you may close your account. Americanpumpkins.com will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Children are not eligible for an Americanpumpkins.com account and we ask that minors (under the age of eighteen (18)) do not submit any personal information to us. By using Americanpumpkins.com services you represent to Americanpumpkins that you are at least 18 years old.

Privacy policy changes
Americanpumpkins.com reserves the right to modify this privacy statement at any time, so please review it periodically. We’ll communicate changes by posting a notice on the site. If we make material changes to this policy you will be notified here, by email, or other places Americanpumpkins.com deems appropriate.

Contact Information
If you have questions or suggestions you can contact Americanpumpkins.com support team using Contact  Us page, by sending an email to legal@Americanpumpkins.com, or writing to: Americanpumpkins Team - Privacy Policy; 6724 Perimeter Loop Rd, Suite 175; Dublin, OH 43017; Telephone: (614) 410-7100.